Housing Case Management

If you are seeking Housing Counseling Assistance, Please Call Our Office Today!

(510) 833-2154 Press Ext 2

Your Housing Counselor will work closely with you to develop a personalized plan of action designed to move your household toward stable, permanent housing.

Through ongoing case management, we provide one-on-one guidance, accountability, and coordinated support services tailored to your specific needs. As part of your plan, your counselor may connect you to supportive resources such as credit restoration, financial coaching, document readiness, and housing navigation services.

Our team will help you:

  • Identify and address housing barriers

  • Prepare required housing documentation

  • Strengthen financial readiness

  • Monitor progress toward your housing goals

  • Connect to community and supportive service partners

Housing Case Management ensures you are not navigating the process alone — we walk alongside you every step of the way until housing placement and stabilization are achieved.

Housing Counseling

Our Housing Counseling services are designed to help individuals and families successfully obtain affordable housing in both existing and newly developed communities. The process begins with a comprehensive intake session with one of our Housing Counselors, followed by a series of structured follow-up appointments based on each participant’s readiness and eligibility to apply for housing opportunities.

Each participant receives a personalized plan of action outlining the steps needed to achieve permanent housing placement. Our support continues beyond move-in — we provide post-housing stabilization services, resources, and tools to help households maintain housing, strengthen financial habits, and successfully transition into long-term stability.

Documentation Support

Our Documentation Support services help program participants prepare the critical paperwork required to successfully apply for housing. Many households face delays or denials due to incomplete applications or missing records. Our Housing Counselors provide hands-on guidance to ensure all rental applications, verifications, and eligibility documents are properly completed, organized, and submission-ready for affordable housing opportunities.

Participants are also encouraged to attend our Financial Literacy Workshops to strengthen budgeting skills, develop financial plans, and build long-term wealth strategies. We emphasize that strong documentation and financial organization are essential not only for housing approval, but also for maintaining long-term housing and economic stability.

Credit Restoration Services

As part of our Housing Counseling program, we provide complimentary Credit Restoration Services to help participants strengthen their financial readiness for housing approval. This service includes a comprehensive review of each participant’s credit report, where our Credit Restoration Specialist identifies barriers that may impact rental eligibility.

Participants receive guidance and tools to improve their FICO scores, dispute reporting inaccuracies, and address issues such as late payments, charge-offs, and delinquencies. In addition, volunteer Financial Planners, Tax Preparers, and Accountants support participants in learning how to read and monitor their credit reports, make informed financial decisions, and maintain healthy credit activity over time.

Housing Navigation & Placement

Our Housing Counselors work directly with participants to apply for affordable and low-income housing opportunities that align with their individual needs. Each housing plan is customized based on location preferences, unit size, income qualifications, and household demographics to ensure the best possible placement outcomes.

Participants receive curated housing listings, detailed application requirements, and hands-on assistance submitting applications directly to housing providers. For households needing financial support, we also connect participants to renter’s assistance resources that may help cover security deposits and first month’s rent.

To expand access, our Housing Data Analyst conducts extensive regional research to identify affordable housing opportunities across multiple counties, including Alameda, Contra Costa, San Francisco, San Mateo, Solano, Napa, Santa Clara, San Joaquin, and Marin.

Post-Permanent Housing Support

Our services continue well beyond housing placement. Once participants secure permanent housing, we provide ongoing stabilization support to help households successfully transition and maintain long-term stability.

We encourage participants to remain engaged through follow-up case management check-ins, wellness assessments, financial literacy workshops, and community volunteer opportunities. At SWB Delivers, we consider every participant part of our extended family — and we remain committed to supporting their journey toward sustained housing, financial growth, and overall well-being.

  • Step 1 - Call our Office to Schedule Your Appointment

  • Documents to bring

    Photo ID - (if available)

Call Today!

(510) 833-2154