Housing is a Human Right

Homeless Services

The first step is to schedule an appointment with one of our Housing Counselors to begin developing your personalized action plan. During this initial meeting, we will outline clear next steps and provide the tools and resources needed to help you stay on track as you work toward housing stability.

Your Housing Counselor will complete a brief intake assessment to identify the most effective pathway to securing permanent housing and determine what support is needed to move forward as quickly as possible.

Because every household’s situation is different, each plan is tailored to align with your unique circumstances, barriers, and goals—ensuring you receive individualized guidance every step of the way.

Housing Case Management

Your Housing Counselor will work closely with you to develop a personalized plan of action designed to move your household toward stable, permanent housing.

Through ongoing case management, we provide one-on-one guidance, accountability, and coordinated support services tailored to your specific needs. As part of your plan, your counselor may connect you to supportive resources such as credit restoration, financial coaching, document readiness, and housing navigation services.

Our team will help you:

• Identify and address housing barriers

• Prepare required housing documentation

• Strengthen financial readiness

• Monitor progress toward your housing goals

• Connect to community and supportive service partners

Housing Case Management ensures you are not navigating the process alone — we walk alongside you every step of the way until housing placement and stabilization are achieved.

Job Training & Employment

We offer specialized Job Training and Placement services with a focus on careers within the Property Management and Real Estate industries—fields that are often overlooked, yet filled with strong growth and long-term employment opportunities.

Our program is designed to introduce interested individuals to career pathways in property management, including onsite operations, leasing, maintenance coordination, compliance support, and administrative roles.

Through our workforce partnerships, participants gain access to:

• Industry-focused job readiness training

• Resume and interview preparation

• Direct employer referrals

• Entry-level and career-pathway job opportunities

We collaborate with leading Property Management Companies, Staffing Agencies, and Real Estate Professionals who are committed to hiring and developing talent from the communities we serve.

Your Housing Counselor can provide additional details, assess your interest, and connect you to upcoming training cohorts and placement opportunities.

Supportive, Affordable Housing Resources

We connect program participants to supportive and affordable housing resources through a network of trusted local partnerships, including our housing development and property management partner, Strive Communities. Through these collaborations, we are able to provide holistic housing and supportive services that promote long-term stability and overall well-being.

Participants may receive assistance with:

• Placement opportunities within Strive Communities’ affordable housing portfolio (when available)

• Health and wellness services

• Rental assistance and stabilization resources

• Housing documentation and eligibility requirements

• Referrals to community-based supportive service providers

While residing in one of our partner or affiliated housing environments, our team continues working alongside you to secure permanent housing solutions that align with your long-term goals.

Our support does not end at placement. Once permanent housing is achieved, we continue to offer post-housing case management and resource coordination as needed to help ensure long-term success and stability.

At SWB Delivers, we view every program participant as an extension of our family — and we remain committed to walking with you before, during, and after your housing journey.

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Meet William

Through our strong partnership with East Bay Asian Local Development Corporation (EBALDC), William was able to secure permanent affordable housing in Oakland in less than six months after beginning services with his SWB Delivers Housing Counselor.

With dedicated case management, housing navigation support, and coordinated placement efforts, William successfully transitioned from housing instability to a safe, stable, and affordable home.

His journey is a reflection of what’s possible when personalized support and community partnerships come together to create real housing outcomes.

Meet Persie

Persie became part of the SWB Delivers family in 2021, entering our Transitional Housing Program in San Francisco during a critical period in his life.

Through consistent engagement, structured support, and compassionate — yet accountable — case management, Persie worked through a series of challenges that ultimately led to a pivotal turning point in his journey.

With coordinated care planning, we were able to transition Persie from our program into residential treatment at Walden House, where he committed himself fully to recovery.

Persie put in the work to rebuild his life and has remained clean and focused on his future ever since.

In April 2023, we proudly supported Persie’s next milestone — placement into permanent affordable housing in Oakland. This achievement was made possible through our valued partnership with The John Stewart Company.

Persie’s story is a powerful example of how housing, recovery support, and community partnerships can come together to create lasting transformation.

Meet Megan

Megan joined Strive Real Estate in April 2023 as an Administrative Assistant in our Corporate Office through the CalWORKs AC Hire workforce program.

At the time, Megan — a devoted mother of four — was experiencing homelessness, living temporarily with her mother while working to rebuild stability for herself and her children.

Through coordinated support with SWB Delivers, Megan began working with our Housing Counselor, Leah Salgado, to develop a rapid rehousing plan. Within just 60 days, Megan secured a three-bedroom permanent affordable apartment for her family.

Her housing transition was further supported through in-kind community donations that helped cover move-in needs, including furniture, food, and essential household items.

Through our Housing First model — which prioritizes stable housing as the foundation for long-term success — Megan was able to strengthen her employment skills, regain financial footing, and create a stable environment for her children.

Today, Megan stands as both a success story and a role model — demonstrating what is possible when housing, workforce opportunity, and supportive services come together to change the trajectory of a family’s future.